02 9531 0066                  employ@southsidestaffing.com.au

Technical Customer Service

Seventeen Mile Rocks QLD, Australia

  • Seventeen Mile Rocks
  • Permanent Opportunity
  • Great Team Environment

THE COMPANY:

Large subsidiary of US based company located at Seventeen Mile Rocks.  Renowned for water saving technologies.

Dedicated to helping the environment, working with farmers & scientists around the world to improve water quality, soil structure and plant health.  This reputable company promote sustainable agriculture.

 

THE POSITION:

In this role you will be working as part of a small national customer service team, using your experience in the irrigation industry to assist customers, provide support and generate quotes based on technical requirements.

 

RESPONSIBILITIES & DUTIES:

  • Technical phone support to customers
  • Creating irrigation charts using custom developed software
  • Handling customer goods returns
  • Assessing warranty returns
  • Processing customer orders
  • Handling customer pricing queries and quotes

 

SKILLS & REQUIREMENTS:

  • Previous experience in the irrigation industry, highly regarded
  • Strong communication skills
  • Attention to detail
  • Experience in a technical customer service role
  • IT savvy and comfortable around computers and new software
  • Good working knowledge of MS Excel

 

HOURS:             Monday to Friday 8.30 am - 5.00 pm

SALARY:            Salary dependant on experience

LOCATION:        Seventeen Mile Rocks

WORK TYPE:     Full Time

 





Type: Permanent

Category: Customer Service / Sales / Account Management - Sales - Inbound / Internal Sales

Reference ID: JC000281